Impact of COVID-19 on business operations
Post updated on 9 July 2020.
In addition to making people sick, the COVID-19 disease sadly also has an impact on the global economy. Production and logistics world-wide have been impacted, albeit to varying degrees.
If you plan on ordering, have ordered or pre-orderd an item form us, then please keep an eye on our news section and Twitter feed for updates on possible manufacturing/shipping delays.
Current status (UPDATED 9 July 2020):
- Day-to-day dispatching/shipping of in-stock goods from Germany and the US: Some delivery delays by UPS/DHL - up to 1 week extra, some extra charges & exclusions to destinations (see below).
- "Made-in-Japan" inflatable pillow production and order cycle July 2020: NO IMPACT.
- Standard inflatable body pillows (made in China): Orders going forward (from 1 April): NO IMPACT.
- Dirty Bird Orca/Classic Blue Whale pre-orders: delay of approximately 8 weeks - estimated delivery is now late August (Europe) to late September (US). Far East and SEA have received their orders directly from the factory in July.
T-shirts: minor delays and exclusions to some shipping destinations (see below).
- Dakimakura: NO IMPACT